Privacy Policy

Project Open Room is a moderated peer support platform where users can share experiences, read community posts, and access support resources.

This Privacy Policy explains what information we collect, how we use it, and the choices users have about their information.

We may collect information you provide directly when you create an account, submit a post, leave a comment, contact the platform, or apply for a verified role.

This may include your email address, display name, profile details, posts, comments, reactions, and messages sent through platform forms.

We may also collect limited technical information needed to operate and secure the platform, such as IP address, browser or device information, and basic request logs.

We use information to operate the platform, maintain account access, review content for safety, respond to user requests, improve moderation, and protect the platform from spam, abuse, and misuse.

We may also use information to send service-related emails such as account confirmations, moderation updates, or reply notifications.

Posts and comments may be reviewed by moderators before appearing publicly.

Moderators and administrators may be able to see submitted content, account-related information, and safety-related metadata needed to review and manage the platform.

We review content to support safety, but we cannot guarantee that every harmful or inappropriate submission will always be caught.

If a post or comment is approved, it may become visible to other users of the platform.

You should avoid including personal information, school names, addresses, phone numbers, medical records, diagnoses, or other identifying details in any content you submit.

Project Open Room does not ask users to submit medical records, treatment records, or clinical documentation.

The platform is not a healthcare provider, emergency service, or therapy service.

We do not sell or rent personal information.

We do not share user-submitted content with schools, school districts, or other third parties without consent, except where disclosure is required by law or where we believe there is a credible immediate safety risk.

We keep information for as long as reasonably necessary to operate the platform, maintain safety, enforce policies, and comply with legal obligations.

Users may be able to delete their own posts or comments through available account tools, and may contact the platform to request deletion of account-related information where appropriate.

We use reasonable administrative and technical safeguards to protect the platform and reduce abuse, spam, and unauthorized access.

No online system can guarantee complete security, and users should avoid submitting sensitive or highly identifying information.

Project Open Room is intended for users age 13 and older.

If you are under 18, you should use care when sharing information online and avoid posting identifying details about yourself or others.

We are working to improve accessibility across the platform in line with WCAG 2.1 AA principles.

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page.

If you have questions about this Privacy Policy, you can contact us at: